Privacy, explained clearly.

Last updated: September 9, 2026

Privacy Policy

This policy applies to information submitted to Gatix Academy through this website and during an inquiry or engagement for credential evaluations, work experience evaluations, expert opinion letters, certified translations, business plans, or RFE support.

1. Information we collect

We may collect your name, email address, telephone number, organization, requested service, deadline, and the information you include in a message. If you engage us, we may also receive academic records, employment records, translations, résumés, identification details, payment and billing information, and other documents needed for the requested service.

Our server may receive technical information such as your IP address, browser, device type, referring page, requested pages, and date and time of access. Session cookies support form security and confirmation messages. Google Fonts and externally hosted images may receive standard browser request information when those resources load.

2. How we use information

• Respond to inquiries, recommend an appropriate service, prepare quotes, and fulfill orders.
• Review documents, communicate about your matter, process payments, and deliver completed work.
• Maintain service records, prevent fraud, secure the website, resolve disputes, and meet legal obligations.
• Improve our services and website using aggregated or de-identified information.

Submitting an inquiry does not create a professional engagement. Please avoid sending passports, Social Security numbers, payment card details, or sensitive case records until we provide a secure method and confirm they are required.

3. How we share information

We may share information with evaluators, professors, subject matter experts, translators, payment processors, hosting and technology providers, and other contractors who need it to perform the requested service. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information or use it for targeted advertising.

4. Retention and security

We retain information for as long as reasonably needed to provide services, keep business and transaction records, comply with law, and resolve disputes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

5. Your choices and rights

You may ask to access, correct, or delete information associated with you, subject to identity verification and legal or operational retention requirements. Depending on where you live, additional privacy rights may apply. We do not knowingly collect information from children under 13. Information may be processed in the United States, where privacy laws may differ from those in your location.

6. Changes to this policy

We may update this policy as our services or legal obligations change. The updated version will appear here with a revised date.